We're already Wisconsin Nice.

Let's Become Wisconsin Amazing!

Humble brag: We know Lake Winnebago Region is home to some of the most incredibly friendly people and awesome service in the world. Just imagine if we take that to the next level.

The secret's out: Destination Lake Winnebago Region is rolling out a FREE Community Identity Project (C.I.P.)! That's right. Your visitors bureau is the first in the state to offer a free Art of Placemaking seminar (June 13) combined with a free Customer Service Training initiative (details coming soon)!

Together, we can move the needle in upping our shopping & dining districts' curb appeal and customer service for locals and every traveler to the Lake Winnebago Region. Let's make our already vibrant dining, retail and hospitality sectors stand out among our competitors and be a place that is remembered and returned to!

The Art of Placemaking

MONDAY JUNE 13 at 9AM // RSVP here by June 6!

Ever wonder what our region looks like to a visitor? Does your shop need more "shop local" fanatics? Want tips for your brick-and-mortar business to compete against Amazon? Ready for your storefront to shine?

Please join Destination Lake Winnebago Region for a free Art of Placemaking seminar. Find out what seeds we can plant now to make Fond du Lac, Waupun, and the entire Lake Winnebago Region an even better place to live, work, and visit.

  • Monday, June 13, 2022 Radisson Hotel and Conference Center, Fond du Lac
  • FREE Seminar: "The Art of Placemaking" 9am ‐ 11:30am / Open to the Public! "Secret Shopper Findings & Suggestions Workshop"
    (morning refreshments included)
    11:30am ‐ 12pm Break / Mingle with your community! 12pm ‐ 2pm / By Invitation Only Business Representatives and Stakeholders Session, "Where Do We Go From Here?"
    (working lunch included)
  • Monday, June 13, 2022 RSVP here: https://bit.ly/fdlrogerbrooksregistration

Fond du Lac and Waupun have been "secret shopped" by author Roger Brooks, the nation's leading authority on the Art of Placemaking. This destination development guru has assisted over 2000 communities to become even more outstanding destinations, and he's now in our neck of the woods! We know a great place to live is a great place to visit. And our free Art of Placemaking seminar can up our game in a crowded marketplace.

Reserve your spot on June 13

https://bit.ly/fdlrogerbrooksregistration or call 920.923.3010

image of Wisconsin

BECOME A C.I.P. VIP!

All citizens, business owners, and their employees are invited to be Community Identity Project (C.I.P.) certified in a free, nationally recognized customer service training program, tailored to the Lake Winnebago Region. (Stay tuned for details on how to join in this FREE training!)

Here's what's in it for all of us:

THERE'S WISCONSIN NICE...
AND THEN THERE'S LAKE WINNEBAGO REGION NICE

Nationally recognized customer service training will boost employees' dynamic communication skills and give them tools to respond to real world questions on the fly.

"BE THE SHINY"
Gain deep knowledge of our area and its attractions, creating a competitive advantage at a time when people really need to feel welcomed and part of a community.

EARN MORE MONEY
Once certified, our "C.I.P VIP" employees are poised to receive better tips and possible promotions.

UP OUR GAME
Great service in an attractive destination increases the perceived value of dinning out, traveling, and shopping in our region.

KEEP 'EM COMING
Exceed customers' expectations to create loyal visitors who blog, brag about, and return to your destination - or even become new neighbors.

YOU DESERVE IT
What makes this an awesome place to live and visit? YOU do...and our vendors have tailored online training and seminars to the Lake Winnebago Region specifically.

IT'S EVERGREEN AND INCLUSIVE
The C.I.P. training lives online and will have tools, perks, and micro-grants as part of its implementation.

ALL FOR ONE
A rising tide floats all boats. This community-wide initiative is free.
ALL ARE WELCOME. (More details coming soon!)

MEET OUR C.I.P. VENDOR PARTNERS:

Destination Development and Placemaking
Destination Development Association ‐ Roger Brooks
https://www.destinationdevelopment.org/

Customer Service Initiative
Treat 'em Right ‐ Phil Bruno
https://treatemright.com/